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Frequently Asked Questions

How do I address an individual issue or concern? (9130)Top of Page

The most productive method to resolve a concern or receive more information about a school-related issue is to first speak to your child's teacher.  Teachers and/or principals can resolve most issues and address your concerns in the timeliest manner. However, if you are unable to resolve matters at the building level, you should speak to the appropriate staff member, and then the superintendent. If your issue remains unresolved to your satisfaction you will be referred to the Board of Education and informed of the options for further review.  
If you called: The follow-up call
should be made to:
Classroom Teacher Building Principal
Counselor Building Principal
Athletic Team coaches Athletic Director
Bus Driver Transportation Supervisor
Building Principal (on bus problem) Director of Operations
Maintenance/Custodians Director of Operations
Food Service Food Service Supervisor
Lunch Supervision Building Principal
Administrative Office Secretary Director of Business & Financial Services
Business Office Staff Director of Business & Financial Services
Athletic Director Superintendent
Building Principals Superintendent
Director of Business & Financial Services  Superintendent
Director of Operations Superintendent
Director of Human & Community Services Superintendent
Director of Student Services & Spec Ed. Superintendent

How do I address the Board about a concern? (0167.3)Top of Page

The Board of Education is a representative body which strives to be responsive to its constituents, actively seeking feedback to better serve the community.  As a taxpayer you are part owner in the school system.  Your participation and input are encouraged and valued.
Individuals can express their concerns and opinions to board members formally during the public comment portion of Board meetings.  In order to comment, individuals should complete the form located near the door of the Board room before the Board meeting and submit it to the Board President.  Board members may question speakers, but are not obligated to answer questions or make statements or commitments in response to issues raised by the public.  In general, such issues will be referred to the Superintendent for investigation, study, and recommendation.  The public may also express their concerns by phone or written correspondence to Board members.
Please remember that a Board meeting is a meeting of the Board in public, not a public Board meeting.

What is the Superintendent's Job?Top of Page

The Superintendent is a professional educator appointed by the Board of Education to function as its chief executive officer. It is the Superintendent’s responsibility:
to administer daily district operations & services
to implement programs & execute policies adopted by the Board of Education
to bring recommendations to the Board for action in carrying on the work of the school district
to advise the Board on matters concerning management of the schools
to keep the Board informed of district needs & up-to-date on the progress of school programs
to serve as a resource for educational expertise
to provide direction for staff
In preparation for Board meetings, the Superintendent and administrative staff put together recommendations and reports for Board consideration. The Superintendent and Board President work together to prepare each meeting’s agenda which is the formal order of business for the Board.

How does the Board evaluate the Superintendent (1240)Top of Page

The Board evaluates the Superintendent’s job performance as highly effective, effective, minimally effective or ineffective, using multiple rating categories that take into account data on student growth as a significant factor in the evaluation in accordance with State law on a yearly basis.

What are the Board Operating Procedures? (Board Operating Procedure Manual)Top of Page

The operating procedures are outlined in the Board of Education Operating Procedures Manual.  This manual includes a Code of Ethics for its members, communication guidelines, policy development procedures, and other functions of how the Board operates.