Dear Parents/Guardians

Family Portal (student meal account) is now requiring parents/guardians to opt-in to receive notifications when their student has a low balance in their account.

We suggest all parents/guardians enroll in this feature by following the steps below:

• Log into the Family Portal
• Click on the notifications button
• Check the box to indicate you want to receive low-balance reminders
• Set the dollar amount indicating when to send the notification

Please note, that if you opted out of all emails in the past, you will need to uncheck the ‘Do not send email’ box to allow the low-balance email to send.

Once you are enrolled, you will receive an email when the student's balance is at or below the amount you set. The system sends a notification once every three days.

If you have any questions, please reach out to Holly Haywood at 616-696-0372.

Sincerely,

Cedar Springs Food Services Department
616-696-0372